Mary Branscombe (marypcb) wrote,
Mary Branscombe

Well, that's £6,000 of fraudulent charges removed from my Amex account

Thanks to MBNA for making it relatively painless; as I pay by direct debit they're taking them off the account before I pay even though they won't refund them for 6-10 days. I could wonder about them letting me up my credit limit when I phoned up to ask about why my card wasn't working (see amount of fraudulent transactions above) instead of asking about the South African charges while I was in New Orleans, but I did want to be able to pay my hotel bill with the Amex so I won't actually complain.
Tags: customer service
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