My good deed for the day - and only 20 minutes for an ambulance
I was just coming out of Somerfields with my shopping when I saw a lady on the pavement on the other side of the road, holding her nose with blood streaming down her face. With the traffic streaming by I knew it would take a few minutes to get across so I went back into the shop and asked for a first aider: the best they had was a first aid box full of bandages so they tied an eye patch over her nose and I waited with her till the ambulance came - 21 minutes from the time on my receipt. She was slightly dazed and told me about a few other times she'd fallen, and a bit about her life; her medication takes away her balance and I drew on my fund of reassuring ways to calm people with problems too complex to tackle. At least I could keep her company and get her some water. My first aid training is rusty but I checked for nausea, bruising, breakages and concussion (she was in better shape than some of the fruit in the reduced section).