Mary Branscombe (marypcb) wrote,
Mary Branscombe
marypcb

Bad interface; no biscuit

The universal convention for hotel booking sites is to show you the date you check in and the date of the morning you check out; when you show people the dates of the nights they can stay, they're going to think the last night they want isn't available and get rather stressed.
Tags: travel, user experience
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